An organisation may have high numbers of grievances
from staff who feel they are not being treated fairly. This
could be due to differences in culture and behaviour. A manager
who is an extrovert, handling multiple tasks and projects
may be frustrated with a colleague who is an introvert and
who likes to work on single tasks. This frustration and an
inability to accept a colleague's temperament and work style
could lead to a disciplinary situation.
The team would have diversity awareness training. This
would lead to more tolerance and understanding of differences
in working styles and personalities. Managers would ensure
staff work to their full potential and that they felt respected.
A more harmonious working relationship between staff resulting
in reduced disciplinaries and grievance being issues.
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